Shipping Details

We deliver orders with care. If you have a question about shipping, contact us at support@AeroCleanTech.store.

Order processing

Orders are usually prepared for dispatch within 1–3 business days. Orders are not normally dispatched on weekends or public holidays. During launches, promotions, or periods of unusually high demand, processing may take longer.

Delivery times

Estimated delivery times and available shipping options are shown at checkout based on your delivery address. Delivery times are estimates and may be affected by carrier delays, weather, public holidays, or incorrect address details.

Tracking

When tracking is available, we will send tracking details to the email address provided with your order. Tracking updates may take some time to appear after dispatch.

Delivery address

Please check your delivery details carefully before placing your order. If you notice an error, contact us as soon as possible at support@AeroCleanTech.store. We cannot guarantee that an address can be changed after an order has been placed or dispatched.

Delayed or missing parcels

If your parcel has not arrived within the estimated delivery window, please contact us with your order number. We will help investigate with the delivery carrier. Please also check that the address was entered correctly and that no delivery attempt or collection notice was missed.

International orders

For international deliveries, the recipient may be responsible for customs duties, taxes, or other import charges imposed by the destination country. These charges are outside our control and are not included unless expressly stated at checkout.

Contact

For shipping questions, contact support@AeroCleanTech.store.