Refund Policy

We want you to be happy with your purchase. If you need help with an order, please contact us at support@AeroCleanTech.store.

Returns

You may request a return within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging where applicable. Proof of purchase is required.

To start a return, email us with your order number, the item you would like to return, and the reason for the return. Please wait for return instructions before sending anything back.

Non-returnable items

Some items may not be eligible for return, including products that have been used, damaged after delivery, or made to a customer's specifications. We will confirm eligibility when you contact us.

Damaged, faulty, or incorrect items

If your order arrives damaged, faulty, or different from what you ordered, contact us as soon as possible at support@AeroCleanTech.store with photos and your order details. We will assess the issue and work with you on an appropriate solution, which may include a replacement, repair, or refund.

Refunds

Once your return is received and inspected, we will email you about the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to process the refund.

Return shipping

Unless an item is faulty, damaged, or incorrect, you are responsible for return shipping costs. Original shipping charges are generally non-refundable.

Contact

For questions about returns or refunds, contact support@AeroCleanTech.store.